At JASI INC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward Returns & Refunds Policy to ensure your peace of mind.

1. Eligibility for Returns

a. Unused and Unopened Products: We accept returns of unused and unopened products within 30 days of purchase for a full refund or exchange. Returned items must be in their original packaging and accompanied by proof of purchase, such as a receipt or order confirmation email.

b. Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately at the provided phone number or email address to arrange for a replacement or refund. We may request evidence of the defect or damage, such as photographs, to facilitate the return process.

2. Return Process

a. Contact Us: Before returning any products, please contact our customer service team using the following information:

• Phone: +1 (928) 233-8413
• Email: info@jasinobe.com

b. Provide Information: When contacting us, please provide your order number, the reason for the return, and any relevant details about the product(s) you wish to return.

c. Return Authorization: Once we have received and approved your return request, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s).

d. Ship the Product: Pack the item(s) securely in their original packaging and ship them to the address provided along with the RA number. Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

3. Refunds

a. Processing Time: Refunds will be processed within 7-10 business days of receiving the returned item(s). The refund will be issued to the original payment method used for the purchase.

b. Partial Refunds: If only part of your order is returned, the refund will be for the value of the returned item(s) minus any applicable discounts, promotions, or shipping charges.

c. Notification: Once the refund has been processed, we will notify you via email. Please note that it may take additional time for the refund to appear in your account depending on your financial institution.

4. Contact Information

If you have any questions or concerns about our Returns & Refunds Policy, or if you need assistance with a return, please don’t hesitate to contact us using the following information:

• Phone: +1 (928) 233-8413
• Email: info@jasinobe.com
• Address: 330 Ocean Parkway, Brooklyn, NY 11218

We are committed to ensuring your satisfaction and will do our best to resolve any issues promptly and efficiently. Thank you for choosing JASI INC for your cosmetics and perfume needs.